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The top performer's guide to conflict [Electronic resource] / Tim Ursiny, Dave Bolz.
- 作者： Ursiny, Timothy E
- 其他作者：
- 出版： Naperville, Ill. : Sourcebooks, Inc. c2007.
- 主題： Conflict management , Interpersonal conflict
- ISBN： 1402207743 、 9781402207747
- URL：
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- 一般註：Title from e-book title screen (viewed July 29, 2009) 96年度中區共購共享電子書
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讀者標籤：
- 系統號： 000198555 | 機讀編目格式
館藏資訊
No one likes dealing with conflict. But to be a top performer, one must know how to address these situations professionally and effectively. The Top Performer's Guide to Conflict examines the difficult situations that can arise between coworkers, clients, customers and colleagues. This short, effective guide is perfect for managers to give to employees facing this tough issue.
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