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Effective telephoning [videorecording] / Jeremy Comfort and Derek Utley.
- 作者： Comfort, Jeremy
- 其他作者：
- 出版： Oxford : Oxford University Press 2005.
- 叢書名： Oxford business English skills , Oxford English video
- 主題： English language--Business English , Telephone in business
- ISBN： 0194595463 (DVD): NT1040 、 9780194595469
- 一般註：公播授權說明書(V9905-020) DVD ; all area code Special features include: optional English language subtitles, menus that allow individual units and parts of units to be selected, student's book audio
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讀者標籤：
- 系統號： 000212672 | 機讀編目格式
館藏資訊
Effective Telephoning builds learners' confidence in making and receiving calls in English. The ten free-standing units focus on a range of skills such as preparing and structuring a call, dealing with messages and answerphones, and responding to situations in the most appropriate way. The calls take place between an American and a British company, presenting learners with a variety of language models and business styles.
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