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The business value of IT [electronic resource] : managing risks, optimizing performance, and measuring results / authors, Michael D.S. Harris, David Herron, and Stasia Iwanicki.

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In order to maximize IT resources and justify IT expenditures, CIO’s and other IT managers must be able to identify meaningful metrics and explain them in a way that management can understand. The Bus

資料來源: 三民書局
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